Black Swan Training
For business of all sizes, we run programmes that ensure your staff have the knowledge and skills to make your systems perform.
We help businesses maximise their use of information technology ( I . T . )
The effectiveness of your IT investment relies upon how well your people use it. We ensure that businesses get the best out of both new systems and established, familiar apps.
We are experienced with
- Microsoft Office
- Microsoft CRM Dynamics
- Custom CRM systems
- Custom ERP systems
- Microsoft SharePoint
- LiquidLogic ICS
- Corelogic Framework-I
People we have helped
Panasonic
Embedding a new enterprise resource planning (ERP) system into many departments.
Essex County Council
1,800 people trained over 6 months for a new social workers’ case management system.
Training
Providing clarity for site foremen adapting to changing roles with new data to understand.
Innovation
We converted a complex order process prone to human error into a sophisticated Excel based solution.
Why us
The operational effectiveness of your business depends on how well your people use the IT you have provided.
By maximising how IT systems support your people, Black Swan gets the most out of both. We bring vast business experience with in-depth knowledge of what IT can do to solve operational problems and save you time and money.
Whether it’s showing your team quicker and cleverer ways of getting their job done, or delivering automation that does it for them, the difference can be enormous.
Our focus is always on the specific operational challenges of the business coupled with a can-do attitude. We always provide a bespoke solution that enables your people to get their job done quicker, easier and more efficiently.
What our clients say
It has made a big difference to our office productivity levels. Some people have brushed up skills while others have learned whole new skill sets that they now use every day.
General Manager Radyne Ltd
We come back to Black Swan time and again because we know we will get an excellent service. The professionalism and skill of their trainers always ensures a great course.
Operations Director KBA Computer Systems Ltd
The feedback on the quality of training was excellent, the dedication you put into preparation, and your flexibility over unexpected last minute changes is much appreciated.
ESCR Programme Co-ordinator Reading Borough Council